Benefits of having The Q Standard?
Compliance with Law Society best practice guidelines
Increased success in tendering for new business.
Reduction of mistakes and improved risk management
3 hours on -line CPD training included with each Q standard package
Increased profitability
Enhancement of firm performance
Improved client care
Focused and fulfilled staff
State of the art systems and procedures
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The Q1000 is a new standard of practice, risk and quality management designed specifically by the ILRS and suitable only for sole practitioners who are starting to implement basic risk management procedures and who have not been accredited previously.
Sole practitioners who have a good level of risk management already in place should apply for the Q3000.
The Q1000 is a simple introductory standard that focuses on the following sixteen core areas of risk and quality management.

  • Letter of engagement
  • Standard file-opening form
  • Complaints procedure
  • Disengagement and non-engagement procedures
  • Attendance procedure
  • File review procedure
  • Post-procedure
  • File closing procedure
  • Registers of deeds and wills
  • Register of undertakings
  • Procedures for conveyance purchase undertakings
  • Critical dates policy
  • Central critical dates register
  • Regulatory issues
  • Claims register
  • Provision for death or incapacity of the sole principal.

the entry level risk and practice management standard for solicitors’ firms. It is most suitable for firms of 2 - 10 solicitors or for sole practitioners with previous accreditation or with risk management procedures in place.

The Q3000 Standard provides assurance to clients that their firm complies with best practice standards. Firms with the Q3000 accreditation have been independently audited and rank among the highest quality law firms in Ireland.

There are three modules to this standard:

  • Client Management
  • File Management
  • Regulatory and Claims Management

The following risk management areas are contained in these modules:

  • Undertakings
  • Critical Dates
  • File Review procedures
  • Complaints procedures
  • File Opening procedures
  • File Maintenance procedures
  • Conflict checking procedures
  • Anti-money laundering procedures
  • Engagement procedures
  • Terms and conditions of business
  • S.68 compliance
  • Financial procedures
  • File Closing procedures
  • Wills and Deeds Registers
  • Claims and Regulatory history register

The Q6000 is an advanced practice, risk and quality management standard awarded to solicitors’ firms which have demonstrated exceptional levels of client, practice and risk management.

It is suitable for firms of all sizes who have good risk and quality procedures in place or who have previous accreditation to the Q1000 or the Q3000.
The Q6000 Standard provides assurance to clients that their firm not just observes but exceeds best practice standards.

Firms with the Q6000 accreditation have been independently audited and rank among the highest quality law firms in Ireland. These firms comply with both the Q3000 standards in client and file management, regulatory compliance and claim management and in addition, they have implemented advanced procedures in the areas of practice management, systems management and financial management.

The Q6000 Standard incorporates the three modules in the Q3000:

  • Client Management
  • File Management
  • Regulatory and Claims Management

and adds three extra modules which are:

  • Practice Management
  • Systems Management
  • Financial Management.

It monitors the following risk management areas:

  • Undertakings
  • Critical Dates
  • File Review procedures
  • Complaints procedures
  • File Opening procedures
  • File Maintenance procedures
  • Conflict checking procedures
  • Anti-money laundering procedures
  • Engagement procedures
  • Terms and conditions of business
  • S.68 compliance
  • Financial procedures
  • File Closing procedures
  • Wills and Deeds Registers
  • Claims and Regulatory history register
  • Risk manager policy
  • Partnership procedures
  • Supervision procedures
  • Training and CPD
  • Systems and Workflows
  • Office Procedures Manual
  • IT & Email procedures
  • Disaster Recovery & Business Continuity
  • Confidentiality policy
  • Computerised Case Management and Accounting Systems
  • Financial Management

The Q9000 is suitable for elite law firms who have an exceptional risk and quality procedures in place and who have achieved high scores in the Q6000 Standard.

Firms with the Q9000 accreditation have been independently audited and rank among the highest quality law firms in Ireland. These firms observe the highest standards in client and file management, regulatory compliance and claim management and have advanced procedures in the areas of practice management, systems management, and financial management. They also demonstrate leadership in the development and implementation of innovative and strategic legal services.

The Q9000 incorporates the six modules in the Q6000:

  • Client Management
  • File Management
  • Regulatory and Claims Management
  • Practice Management
  • Systems Management
  • Financial Management.

And adds three further modules

  • Advanced Financial Management
  • Strategic and Innovation Management
  • Advanced IT, Information and Knowledge Management

Advanced Financial Management

  • Time records
  • Policies regarding drawings, review of fee income, time recording, WIP, debtors and outlay
  • Structured credit control procedures and review of WIP balances
  • Annual review of overheads and supplier contracts
  • New clients and all new matters financially assessed for profitability and collectability prior to taking instructions
  • Annual departmental profitability analysis
  • Annual review of firms funding requirements

Strategic and Innovation Management

  • Business Development Plan
  • Marketing Plan
  • Quality Control Strategy and Quality Control Procedures
  • Website policy
  • Social Media Management Policy

Advanced IT, Information and Knowledge Management

  • Technology Strategy
  • Standardisation Strategy
  • Precedent Bank Management
  • Knowledge Management
  • Information Security and Remote Access Policies